Prevent Fraud & Disputes Before They Start.

We automate your security by holding & verifying risky orders and capturing safe orders instantly. Zero manual work, zero fraud losses, 100% confidence.

In Shopify, Every Suspicious Order is a Gamble.

You’ve seen them. Orders that make you hesitate.
 Do you ship it and risk losing the money and the product?
 Do you cancel it and rack up cancellation fees?
 Do nothing — and waste hours deciding?
Fraudulent orders cost you TRIPLE:
Chargebacks: Hit your revenue & merchant account standing.
Cancellations: Pile up fees and frustrate real customers.

Manual Work: Wastes hours of review time and delays shipments.

And each “maybe” slows your business, eats your time, and erodes your confidence.

How ApexGuard Wins

The only system that verifies the customer before you capture the payment, preventing fraud & disputes before they even start.

1

FILTER

Safe orders are auto-captured, While Medium or High Risk orders stays in hold. Plus, set your own Custom Rules

2

Verify

We send an automated email to the customer. To proceed, they must confirm details like Security Q&A and Bank Statement Code.

3

CONTROL

Stop guessing. Auto-Approve verified buyers, Auto-Cancel failures, and Block fraudsters instantly.

4

INSURE

Build a solid defense layer that blocks chargebacks before they start. Plus, get the evidence needed to win any dispute.

Feature–Benefit Breakdown

Smart Pre-Capture Hold

Stop fraud before money leaves the customer's account

Dispute Evidence Vault

Download waterproof logs to fight and win chargebacks

Custom Rules

Set your own logic to hold & Verify specific orders

Block & Allow Lists

Instantly ban bad actors by IP, email, or address

Smart Verify

Auto-verify ownership via Q&A or Bank Code in email

Autopilot Decisions

Auto-capture verified orders, auto-void the rest

Merchants are Already Winning With ApexGuard

Finally, a Fraud App That Actually Protects! My store got hit hard - High risk orders, chargebacks, and fees stacking up fast. This app stops the damage before it happens, without messing with real customers. Exactly what every store should have running in the background. a must have!

Kimos

Founder

Completely stopped our chargebacks and risky orders. It holds suspicious payments before capture, uses smart AI scoring, and sends verification emails to confirm real buyers — all without hurting sales. The automations are super helpful too. A must-have tool to protect your store and profits.

WestonMilan

Founder

I don’t usually write reviews, but this app honestly surprised me in a good way. Even though it’s new, it runs super smoothly and quietly in the background, flagging suspicious orders before payment and handling safe ones automatically. It’s taken a big weight off my shoulders and saved me a ton of time

GenesisCo

Founder

Your Next Suspicious Order Could Hit in Minutes

Every day without ApexGuard risks money lost—or customers lost. Install today and know which orders to approve before paying the price.

Frequently Asked Questions

Does this work with Shopify Payments/Stripe?

Yes - it works with every payment gate away

How does the verification actually work? What do my customers see?

We use a dynamic "Smart Challenge" engine. Instead of generic questions, we use the specific data from the order to verify ownership. The system automatically selects the best verification method based on the payment type:

The "Cardholder Knowledge" Challenge (Standard Flow) Used for direct credit card payments to prove physical possession of the card:
The "Last 4" Check: We ask the customer to enter the last 4 digits of the card used. This is the strongest proof of ownership.
The "Awareness" Check: We ask for the transaction amount (allowing a small estimation margin). Fraudsters often buy blindly; real customers know what they spent.
The "Card Type" Check: A multiple-choice question asking to identify the card brand (e.g., Visa vs. Mastercard).

The Fallback Flow (For PayPal / Wallets) If card data is hidden (e.g., PayPal, Apple Pay), we switch to behavioral questions:
Location Check:
"Where were you located when placing the order?"
Phone Validation: "What is the country code of the phone number provided?"

The "Bank Code" Verification (Ultimate Security) For Shopify Payments & Stripe users: We can ask the customer to provide a specific 4-digit code that appears on their actual bank statement next to the pending charge. This provides 100% proof of access to the bank account.

Will this annoy my legitimate customers?

No. The vast majority (approx. 95-98%) of your customers are "Low Risk" and won't notice a thing their orders are approved instantly. Verification emails are only sent to orders flagged as "Medium" or "High" risk by Shopify (Or your rules). For a real customer, this is a quick 30-second check to secure their purchase. For a fraudster, it’s a roadblock that makes them run away.

What happens if a customer fails verification?

You decide -cancel or approve - or enable auto cancellation

How is this different from 3DS?

Unlike 3DS, ApexGuard is a cheaper, proactive solution that works after checkout, preventing chargebacks without creating friction for legitimate customers.